Have You Ever Met a Giggly Goo? (Limited Edition / 500 Copies)

Cancellations
If you change your mind you can cancel your order for a refund as long as you contact us within our "1 business day cooling off period". After 1 business day all orders are a firm sale and any cancellations can only be made for a store credit. Cancellations cannot be processed once the items have left our Distribution Centre.To cancel your order please contact the customer support via Live Chat or call us on 0424 336 215 during business hours Monday to Friday, 9am to 5pm in your time zone, except public holidays.

How to return your order
We understand that you may need to return an item to us from time-to-time. Before returning anything please contact customer support team to organise an approval to return an item. Click our Live Chat or call us on 0424 336 215 during business hours Monday to Friday, 9am to 5pm in Australian time zone, except public holidays.

Returns Policy
We understand that from time-to-time you may need to return an item to us.

Before returning any items please contact customer service to discuss your reason for requiring a return and organise an approval to return an item.

Before contacting us regarding a return please understand the following terms of business:

• DG Stott will not pay for postage if you are returning an item because you have changed your mind, or made a mistake in your ordering.
• If you have changed your mind, or made a mistake, we require notification within 2 business days of the recorded delivery date.
• If you received a faulty or damaged item, we require notification within 2 business days of the recorded delivery date.
• If the item you received is not what you ordered, we require notification within 5 business days of the recorded delivery date.
• dg stott is not obligated to offer a store credit for products that are returned damaged or never arrive. To qualify for a credit an item must be returned in perfect condition ready to be resold. Failure to package a returning item properly will result in no store credit and the product will be returned to the customer.
• A store credit issued for a return will be for the value of the returned item only. A store credit for a specific item does not cover the cost of postage.

FREE STANDARD INTERNATIONAL SHIPPING 

Australia
Free standard shipping (5 Business Days) within Australia sent to any Australian delivery address.

New Zealand
Free economy air shipping (7 Business Days) sent to any New Zealand delivery address.

Express Shipping Aust/NZ
Express standard shipping (1 Business Day) with tracking to delivered sent to any Australian delivery address is $14.95 per order and it is the best way to ensure your parcel arrives as quickly as possible. For New Zealand Express shipping please contact DG Stott to confirm pricing / Express delivery options.

Order by 1:30pm for delivery the next business day to postcodes covered by Australia Post’s Express Post Delivery Network. If your address isn’t covered, Australia Post will use the fastest possible transport links.

As a general rule the Express Post Delivery Network only covers the major metropolitan areas in each state. Just to be sure, double check your postcode’s eligibility on the Australia Post website.

Tracking my order 
We'll send you a shipping notification with a tracking number the same evening the item ships. You can use this to follow the progress of your delivery. Please note that it may take some time before your tracking link is active as your parcel will need to be scanned by Australia Post at one of their facilities.

International Shipping
International shipping via economy air via Australia Post and are delivered by Local postal service or courier.

Currency
As DG Stott is an Australian online store all prices are listed in Australian Dollars. If you are paying with a New Zealand card your bank will convert the cost from AUD to NZD on your behalf.